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Shipping and Returns Policy
Shipping
We are working with our distribution partners to get your order to you as fast as possible but due to COVID-19 we have experienced some delays with parcels. You will receive notification once it is on it’s way and you will be able to track it’s progress. Usually, you should receive your product within 3-10 business days depending on your location. Thank you for your patience at this time.
Shipping Costs
We are pleased to offer all orders FREE shipping within Australia.
Free standard shipping, no minimum spend
- Delivery via Australia Parcel Post
- Delivery time: 3 – 10 business days after dispatch
$15 Express Shipping
- Delivery via Australia Parcel Post
- Delivery time: 1 – 2 business days after dispatch
How long does it take to dispatch?
All orders will be dispatched the next business day. But, we will do our best to dispatch the same day where possible.
Returns
Thank you for shopping with TAKe Bioactives. We’re sure you’ll love our range, but if you have any issues we’re here to help.
At TAKe Bio Actives are proud to stand behind the quality of our products. We want our clients to have the opportunity to experience our products with confidence. If for any reason you are not satisfied with your purchase after 30 days we will happily provide you with a full refund (less shipping charges).
If you would like to return a product, please email us at [email protected] with your name and order number, item to be returned, and whether you would like a refund or exchange.
Damaged items
We take every endeavour to ensure the safe arrival of your products. If your order has arrived damaged, please let us know immediately, along with a description and photograph(s) of the damage to [email protected] and we will replace the damaged goods or provide a refund.
Wholesale Enquiries
If you are interested in stocking our range please contact us at [email protected]
Contact
If you have any questions or concerns our friendly customer service team can be contacted via email at [email protected]or via our contact page here.
